Casino Frequently asked questions
Are online casinos safe to use?
All of the casinos listed on this site have strong reputations and have been in the business for a number of years. Their websites use 128 bit encryption which is the highest level of security currently available on the internet.
Are Online Casinos Honest?
The majority of online casinos are honest. Think of it this way- if they rip you off or are displeasing in any way, you will not go back. The goal of the casinos is to get your business and keep it! Once a casino gets a reputation for bad customer service or questionable business practices, they will often go out of business. Every online casino must abide by the laws of their country, even offshore casinos. So rest assured they will be prosecuted if they try to do anything illegal.
Is it legal to gamble in an online casino?
Every state and country have their own legalities. It's best to contact a representative in your state to check if it's legal to gamble in an online casino. For example, The Bush government passed law that any US citizen cannot gamble online. You can check our reviews to see if the casino allows players from each country and if anyone was to be in trouble for playing illegally it is generally the owner for offering the service where prohibited rather than the gambler. Any major online casinos will block your access to open a account by checking your IP (this determines the location of where you are opening an account from).
What are the main differences between online and offline casinos?
The biggest is of course, the location. You can gamble at home online, wearing pajamas and slippers and avoiding noisy, smokey casinos. The other is that you use an online payment account to play at an online casino, instead of having to pay cash. The dealers and other players (if applicable) are characters on the screen instead of human. But beyond that, it is pretty much the same. You will see a lot of the same rules and regulations at online games as you would see at offline casinos.
Do I have to download casino software?
Many of the online casinos now offer you both an option to play without download as well as with a software download. Most of the time it's better to download the casino software as it will almost always offer you better graphics and game play. Below are details of the different types of software available for gambling online.
Flash Online Casinos: means that you can play without a download and via a web browser as long as you're connected to the internet at all times.
Java Online Casinos: now outdated, they were pretty popular many years ago before Flash technology came in and they don't offer the best in graphics or playability.
Live Dealers: This is where you can actually play with a real-live dealer through your webcam. You will be able to see the dealer shuffle the cards chat with a real person.
Can I play online-casino games on my Mac?
Yes. Many of today's online casinos allow you to play directly in the web browser using no download software like Flash.
Can I play free casino games?
Yes. Almost all of today's online casinos offer play-money games. You can play FREE Casino Games here at winbestcasino.com, These games are a perfect opportunity for players to learn the rules and the
practice basic game strategies.
How old do I have to be to play online casino games?
Usually, you have to be 18 to participate in real-money games, but some casinos only allow players over 21. There is, however, no age limitation on play-money games.
How do I make a deposit into a casino account?
Most casinos have a multitude of payment options. You can usually make a deposit with all major credit cards as well as a large variety of online-payment options such as NETeller, FirePay, Click2Pay etc.
What do you mean by PayPal, Neteller and online payments?
PayPal, Neteller and other similar sites are online payment services. You sign up and then give them either your checking account, Credit Cards information or both. Once you have done this, you use the service to make a “payment” to the casino. This will then go into your casino account and you play with that money. Most of these sites allow you to send money free of charge, and some even have signup bonuses. Check each individual site for more information.
How does a casino protect my private information?
Since you provide online casinos with much personal information, such as your credit card number, you want to be sure that this is handled with the highest of security. Fortunately, it is. All online casinos use some sort of encryption, and the best type is the 128-bit SSL encryption, which is used by most casinos. This is the same system most banks and credit card companies use.
Can I track my previous deposits and withdrawals?
Yes. Most casinos online provide players with complete transaction history. If there fore some reason would be a dispute between a player and the casino, both parts can study all past transaction.
Is the outcome of a casino game actually random?
Yes. All games in serious online casinos use random number generators (RNG). This makes every roll of the dice, every spin of a roulette wheel and every video-poker hand isolated events, not affected by the past or the future. Since a casino has an edge in the games, they don't need to manipulate the outcome. In fact, it would be an
incredibly stupid decision. Study our article about random number generators to find out how they work.
What is a casino's average payout?
When choosing an online casino, make sure you can find the casino's average payout. This will be displayed in percentage form - usually around 97%. This means that the casino has an average edge of 3% on every wager. Remember that this is all games combined, some games have a larger advantage and some a smaller.
What is a multi-player game?
A multi player-game is a casino game that allows more than one player to participate simultaneously - common in table games such as blackjack, roulette and craps. There are also casinos that offer private games. In these games, you are allowed to create tables and invite whoever you want.
What is the Unlawful Internet Gambling Enforcement Act (UIGEA)?
This is a US law passed in 2006. It is supposed to prevent the use of credit cards and other payment instruments to fund off-shore casino and poker sites. US players, however, can still play casino games on the Net. They only have to choose a site that still allows US players. We offer a complete list of US casino sites and US poker sites.
What is a progressive jackpot?
A progressive jackpot is a jackpot that increases with each coin wagered. A Progressive jackpot consists of many slots or video poker machines, and a small part of every player's wagers goes into a growing price pool. These jackpots can become huge and sometimes exceed $1,000,000.
What is bonus match?
Bonus match is the percentage that shows how a casino matches a new client's first deposit. Say that the mach bonus is 50%, and you deposit $100, then your bonus becomes $50 (0.5x100 = 50.) Note:
Also remember to examine the max bonus.
What is max bonus?
The max bonus indicates the largest bonus amount you are able to earn. If a bonus offer is 200% bonus match, up to $400, your bonus is maxed when depositing $200 or more (2x200 = 400.)
What is no deposit bonus?
A no-deposit bonus is a bonus that a casino instantly pays out when a customer opens an account - no deposit required. The bonus conditions are somewhat different between casino sites, but usually the bonus amount has to be "rolled over" a number of times before a player is allowed to cash it out.
What are comp points?
Complementary points (comp points) are awarded to loyal players in most online casinos. When you participate in real-money games, you are awarded points. These points are then converted into real money or merchandise, can give you a higher VIP level etc. Visit casinos' homepages to find out if they award comp points and how these points can be used.
What is a reload bonus?
A reload bonus works much like a sign-up bonus but is only offered to existing players. You make a deposit, and the casino will match it. Sometimes when you see a large first-deposit bonus offered on a casino's webpage, it is actually a combination of a first-deposit bonus and a number of reload bonuses.
When can I withdraw a casino bonus?
When you make a first deposit at casino site, you can sometimes instantly receive your first-deposit bonus. This, however, doesn't mean that you can withdraw the money right away. Usually your bonus has to be rolled over a number of times first. In our reviews, you can compare different casinos' wagering requirement.
What is the casino's edge in blackjack?
Blackjack is a game where your decisions really matters. If you deploy the basic blackjack strategy, you are able to reduce the house's advantage to less that 1 %. But if you play randomly, the house edge has to be described with two figures.
In blackjack, do other players' actions affect your game?
No. Sometimes you hear players blame other players for making wrong decisions and therefore give the dealer a 21 he was not supposed to get. But remember that this player is just as likely to make the dealer go bust. In the long run, other players' actions don't matter.
What is a blackjack tournament?
A blackjack (elimination) tournament basically works like a poker tournament. Instead of playing with real money, you play with chips, and your goal is to stay in the game as long as possible (not get eliminated). In regular blackjack, your opponents' auctioned doesn't affect your decisions, but here they do. Study our article about blackjack elimination strategy to get the most out of your blackjack tournaments.
Why should I always play video poker and slots with max coins?
The standard slots/video poker machine doesn't offer a flat payout structure. The more you bet, the more times your wager multiplied when you win. Mathematically, it's therefore best to always wager the maximum amount allowed. This is usually also the case if the game offers a progressive jackpot. To qualify for the jackpot, you have to bet max.
Is a slots machine that hasn't paid out for a while more likely to pay out in the future?
No. A slots session is made up of a number of random events, which do not affect each other.
Can I get positive expectation in video poker?
On the contrary to most other casino games, certain video-poker machines offer players positive expected value. But how's that possible? The thing is that you need to deploy the perfect video poker strategy to get an edge, and since most players don't do that, casinos are able to give the knowledgeable players an advantage.
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